One issue that often arises when I am designing a new website for a client is how to safely encourage potential customers to email their business.   My immediate advice is that you should never publish either a personal or a business email address on a website. Read more..

If you spend any time reading about search engine optimization, you will find a huge amount of discussion about keywords, and the various tools such as Google's keyword analyser available to help to choose these. There is one source of information about keywords that is far too often over-looked - your own site logs. Read more..

What Makes a Great Small Business Website?   I think that many people, if asked that question, would answer something like: 'a really slick and professional site with lots of graphics and animations'. Read more..

Someone asked me recently: "why do I need to pay for professional website design? There is plenty of software around these days that can create a professional-looking site, at a fraction of the cost". Read more..